Privacy Policy


Privacy Policy

Last updated: (15 May 2017)

 

 

Collected Information

 

We only collect the informations that needed for the registration procedure at our website or when fill up the registration form on the site. The information that we gathered are voluntarily submitted by the customers to us. We collect customer's personal information during the account registration on our site on our site.

 

Personal Identification Details

 

Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.

 

Confidentiality

 

Your personal information such as credit cards details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers information safe at all time.

 

Changes to our Privacy Policy

 

KITNIAGA.com have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers.  Do keep track on the Privacy Policy page on our website.

 

Security

 

Our company website do applies appropriate security application in order to prevent the leaking customers' personal identification details from third parties, illegal disclosure and hackers. However bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure.

 

Policy Guarantees and Commitments on Services

 

1. We are committed to support throughout the software licensing process.
2. Support experience advice, error handling during use (via livechat office hours at website or via email). Monday - Friday from 9am to 6pm (GMT+8)
3. Continuously improve the product, free update the new version to complete the features.
4. Commitment to non disclosure of customer information or data, non-use of accounts or tokens of any kind.
5. To protect users and against cracker, so we encourage you to consider before you order. We do not refund when you paid the software.
6. Any software purchased online directly from our website and sucessfully downloaded are ineligible for return.

 

Return and Refund Policy

 

1. We offer digital media (software) that can be downloaded/used after a purchase has been made. There is no “trial” or “grace period” after purchasing any product which means all sales are final. Once you have purchased the software, there is no way to “return” it.
2. The buyer confirms that the invoice and payment is for an already delivered service and the buyer confirms that he/she is satisfied for the software and license, and received it as described and this is not a prepaid service, its already finished services and delivered as described since the software license can't be sold to another client when we generate it for buyer.
3. For subscription, it is a member’s responsibility to cancel any payment authorized through PayPal. If you decide to stop the membership and discontinue using our products, remember to login to your PayPal and cancel the authorization. There will be no refund for members that forget to cancel their subscription.
4. No refund request will be entertained after license activation and sent to buyer. We can't refund after buyer have used the software and got this benefits and confirmed that its as described.

Thank you for understanding.

 

 

 

 

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